1. Home
  2. About Us
About mahjong138

Malaysia's Online Casino Platform Built with Genuine Care for Local Players

Since 2018, mahjong138 has become a trusted name in Malaysia's online casino industry. We are more than just a gaming platform — we are a community that values every member, prioritises data security, and is committed to delivering a fair, enjoyable, and responsible gaming experience to players across Malaysia.

Join Us Today Log In
mahjong138
6+
Years in Operation
200+
Game Selection
24/7
Customer Support
SSL
256-Bit Encryption
50,000+
Registered Members
200+
Game Selection
RM 20
Minimum Deposit
98.6%
Customer Satisfaction

Who We Are

mahjong138 is an online casino and Sports Betting platform built specifically for Malaysian players. We understand that local players have different preferences, habits, and needs from those in other markets — and that is why every aspect of our platform is designed with the Malaysian context in mind.

From a game selection spanning Live Casino (baccarat, blackjack, poker, Sic Bo, Dragon Tiger), local Sports Betting such as the Malaysia Super League and EPL, e-sports, to slots across a wide range of themes — we make sure there is something for every type of player. Our platform runs on software from internationally certified providers, ensuring every round is fair and every outcome is fully randomised.

What sets mahjong138 from the rest is not just our extensive games library, but the way we treat our members. A transparent VIP programme, rewarding promotions, payment methods tailored for Malaysian users, and dedicated customer support – all working together to deliver an unmatched gaming experience in the local market.

Licensed & Regulated: mahjong138 operates under a valid international gambling licence. All our games have undergone independent auditing to verify RNG (Random Number Generator) fairness, which has been fully certified.

mahjong138 Mission & Vision

Our Mission

To provide Malaysian players with the safest, fairest, and most enjoyable online casino platform available. We are committed to consistently delivering a world-class gaming experience with a local touch – from game selection and payment methods to customer support in Bahasa Melayu.

Our Vision

To be the number one online casino platform of choice for Malaysian players — not just by membership numbers, but by trust, satisfaction, and social responsibility. We want to be known as a platform that genuinely cares about the wellbeing of our player community.

Core Values

Integrity, transparency, continuous innovation, and responsibility. Every decision we make — from software selection to promotion design — is grounded in these values to ensure we always serve our members with the utmost trust.

Our Community

Over 50,000 registered members from across Malaysia — from Kuala Lumpur, Penang, Johor Bahru, Ipoh, Kuching, Kota Kinabalu, and beyond. An active, welcoming community that supports one another throughout their gaming journey.

What Sets mahjong138 Apart?

Six key advantages that make mahjong138 the first choice for Malaysian players:

Security & Data Protection

256-bit SSL encryption safeguards all your personal data and financial transactions. Our multi-layered security system keeps your account protected from any unauthorised access. We never sell or share member data with third parties.

256-bit SSL
Malaysia Payment Methods

We support the most popular payment methods in Malaysia: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks). Minimum deposit starts from as low as RM 20, with withdrawals processed quickly and securely.

Deposit RM 20
200+ Game Options

Malaysia's most complete gaming library – Live Casino (baccarat, blackjack, poker, Sic Bo, Dragon Tiger), Sports Betting (Liga Super, EPL, badminton, e-sports), exciting themed slots, and much more. All in one easy-to-use platform.

Live & Digital
Rewarding VIP Programme

Six VIP tiers from Bronze to Elite Royal, with weekly cashback of up to 30%, daily rebates, birthday bonuses, exclusive tournament access, and a dedicated personal account manager. Rewards that truly recognise your loyalty.

30% Cashback
24/7 Customer Support

Our support team is here for you at any time via live chat, email, and WhatsApp. Our staff are fluent in both Bahasa Melayu and English, ensuring every issue is resolved promptly and professionally.

24/7 Live Chat
Mobile-Friendly

The mahjong138 platform is fully optimised for Android and iOS mobile devices. All games, deposit and withdrawal functions, and your account dashboard are seamlessly accessible via mobile browser – no additional app download required.

Android & iOS

mahjong138's Journey from 2018 to Today

2018
The Founding of mahjong138
mahjong138 was founded by a team of online gaming industry professionals with over 10 years of experience. The original vision: to build an online casino platform that truly understands the needs of Malaysian players. The platform launched with a curated selection of 50 games and received an encouraging response from day one.
2019
Live Casino & Sports Betting Additions
Within a year, we expanded the platform with the addition of a Live Casino section featuring baccarat, blackjack, and roulette tables hosted by professional dealers. A Sports Betting section was also introduced, covering Liga Super Malaysia, EPL, badminton, and e-sports – a fast-growing category in Malaysia.
2020
Infrastructure & Security Upgrades
Major investment in technical infrastructure — faster servers, 256-bit SSL encryption, and independent security audits to ensure all games are free from manipulation. Registered membership has surpassed 10,000, with consistent organic growth.
2021
VIP Programme Launch & New Payment Methods
A six-tier VIP Programme was officially launched, offering more structured rewards for loyal members. That same year, integration with Touch 'n Go eWallet, GrabPay, DuitNow, and Boost was completed — making deposits and withdrawals easier than ever.
2022–2023
Content & Community Development
The games library expanded to over 200 titles. The Betting Tips section and a player guide centre were launched to help new players get up to speed more easily. The member community grew rapidly, surpassing 35,000 members, with an active forum and more frequent promotional campaigns.
2026 – Present
A New Era: Continuous Innovation & Improvement
mahjong138 now has over 50,000 active members and continues to grow. In 2026, our focus is on enhancing the mobile experience, adding new live games, and strengthening our social responsibility programme. Our goal: to become Malaysia's most trusted online casino platform by 2026.

The Five Core Values of mahjong138

1
Transparency in Every Aspect

We believe players deserve to know all terms and conditions clearly before making any decision. No hidden charges, no deliberately convoluted terms. The RTP for every game is displayed openly, and audit reports are available upon request. Transparency is not just a policy — it is how we operate.

2
Security as Our Top Priority

Your personal and financial data is a trust we guard with everything we have. The latest encryption technology, two-factor authentication (2FA), and 24/7 monitoring ensure there is absolutely no compromise on our platform's security. Play with complete peace of mind.

3
Fairness in Every Round

All games on mahjong138 use a Random Number Generator (RNG) that has been independently audited and certified. This means every game outcome is completely random – no manipulation, no bias. Players and the platform stand on equal footing when it comes to game integrity.

4
Community Responsibility

We understand that gambling can pose serious risks when left unchecked. That's why mahjong138 provides responsible gaming tools — including deposit limits, loss limits, and self-exclusion options — for players who need them. Responsible gaming isn't just a slogan; it's a genuine commitment we stand by.

5
Continuous Innovation for a Better Experience

The online casino industry is constantly evolving, and we have no intention of being left behind. The mahjong138 technology team continuously evaluates and integrates new advancements — from more intuitive user interfaces and faster processing speeds to live games with 4K video quality. Our commitment to innovation ensures your gaming experience keeps getting better over time.

The Team Behind mahjong138

Behind the platform you use every day is a team of dedicated professionals working hard to ensure your experience is always at its best:

Product Team
Platform Development

Responsible for keeping the mahjong138 platform consistently fast, stable, and easy to use for players of all levels.

Security Team
Data Protection

Round-the-clock security monitoring ensures all member data is protected with the latest encryption technology – no compromises, ever.

Support Team
Customer Support

Here for you 24 hours a day, 7 days a week. Fluent in Bahasa Melayu to ensure clear, friendly communication at all times.

Promotions Team
Bonus & VIP

Designing bonuses, promotions, and VIP programmes that are genuinely rewarding and relevant to Malaysian players every day.

mahjong138's Social Responsibility

We recognise that as a gambling platform, we carry a significant responsibility to our community. mahjong138's social responsibility programme is designed to ensure that gambling remains a healthy, controlled form of entertainment – not a source of harm.

  • Daily, weekly, and monthly deposit limits can be set by players themselves in their account settings
  • A self-exclusion option is available for players who wish to take a break from gaming activity
  • Strict age verification – registration is only open to players aged 18 and above
  • Educational resources on responsible gambling are available free of charge to all members
  • Support for players who need help via a link to the Talian Kasih helpline 15999
  • Regular training for the support team on identifying and assisting at-risk players

More information about our commitment to responsible gambling can be found on the Responsible Gaming us.

Frequently Asked Questions About mahjong138

Yes. mahjong138 operates under a valid international gambling licence and all our games have been audited by independent bodies to ensure fairness. On the technical security front, we use 256-bit SSL encryption to protect all data and transactions. We have also never been associated with any fraud or data breach since our founding in 2018.

You can reach us through several channels: (1) In-platform live chat — response within 2 minutes; (2) Email at support@mahjong138.ws — response within 2–4 hours; (3) WhatsApp — available to Gold VIP members and above via a dedicated personal account manager. All support channels are active 24 hours a day, 7 days a week, including public holidays.

Yes, mahjong138 welcomes players from across Malaysia — including Peninsular Malaysia, Sabah, and Sarawak. Our platform is accessible from any location in Malaysia as long as you have an internet connection. Our payment methods also work with all major banks and digital wallets nationwide.

Withdrawal processing times vary depending on the method chosen. For DuitNow and FPX, funds typically arrive within 30 minutes to 2 hours. Touch 'n Go eWallet and GrabPay are usually processed within 15–30 minutes. Standard bank transfers may take 1–3 business days. Diamond VIP and Elite Royal members enjoy faster, prioritised withdrawal processing.

The mahjong138 platform is designed as a fully mobile-optimised web app — meaning you can enjoy a seamless, full-featured gaming experience directly through your mobile browser (Chrome, Safari, or any other browser) without downloading any app. All features are available: gameplay, deposits, withdrawals, and VIP account management.

Join mahjong138 Now

Over 50,000 Malaysian players have chosen mahjong138. Register for free in under 2 minutes and claim your welcome bonus.

Register – Free Log In
mahjong138 Quick Facts
  • Established 2018
  • Registered Members 50,000+
  • Games Available 200+
  • Minimum Deposit RM 20
  • Customer Support 24/7
  • Encryption 256-bit SSL
  • VIP Tier 6 Tiers
Payment Methods

All major Malaysian payment methods accepted:

Touch 'n Go GrabPay DuitNow Boost ShopeePay Maybank2u CIMB Clicks
Quick Links
Contact Us

Have a question? Our team is ready to help:

Live Chat – 24/7 within the platform
WhatsApp (Gold VIP members and above)

Ready to Be Part of the mahjong138 Community?

Join over 50,000 Malaysian players who have made mahjong138 their online casino platform of choice. Register for free today and start enjoying the best gaming experience with an exclusive welcome bonus of up to RM 500.

Register Now – It's Free Already Have an Account? Log In

You confirm that you are 18 years of age or older and agree to the Terms & Conditions and Privacy Policy us.

Bahasa Melayu